Business Communication II

Lehrinhalte
  •  English communication skills for academic and business purposes
     Business writing (reports)
     Grammar: register, English tenses, at point of need
     Presentation skills (virtual and face-to-face)
     Conflict management
    o Recognizing and resolving conflict
    o Traditional methods of conflict resolution
    o Mediation & mediation techniques
    o Conflict prevention
     Negotiation skills