Business Communication II

Lehrinhalte

 English communication skills for academic and business purposes
 Business writing (reports)
 Grammar: register, English tenses, at point of need
 Presentation skills (virtual and face-to-face)
 Conflict management
o Recognizing and resolving conflict
o Traditional methods of conflict resolution
o Mediation & mediation techniques
o Conflict prevention
 Negotiation skills

Studiengang

Bachelorstudiengang Nonprofit-, Sozial- & Gesundheitsmanagement