Words are Windows

Communication awareness for healthier relationships in the workplace


  • Teamleader
  • Project Manager
  • Supervisors

You wish to create an emotionally safe work environment and build healthier relationships within your team through conscious communication.


Through your interactive participation in the seminar, you will:

  • Recognise that your sense of "normality" triggers expectations in you when you communicate with others;
  • Increase your capacity to perceive things beyond the surface and better understand the other party’s perspective;
  • Identify the unconscious mechanisms (in yourself and others) that lead to dysfunctional communication and generate misunderstandings, distrust, or conflicts;
  • Discover how listening per se is crucial for a fruitful communication. You will learn how to listen with more awareness of the other for constructive dialogues enabling mutual trust, respect, and understanding;
  • Develop your self-awareness and better acknowledge your needs and feelings, as well as those of your interlocutors, for a congruent and genuine communication: (professional) relationships become entangled when emotions and feelings are being ignored;
  • Give and take constructive feedback;
  • Increase your empathetic qualities, empathy being the most important leadership skill according to research.


  • Insight into intercultural aspects that impact on everyday interactions: Points of view and perceptions; Norms, assumed normality, and cultural filters.
  • Defensive and congruent communication (Virginia Satir) – Theory and practice
  • Active listening (Carl Rogers) – Theory and practice
  • Nonviolent Communication (Marshall Rosenberg) – Theory and practice


Isabelle Guibert, MA MA

International trainer and lecturer in languages, peace & conflict transformation, intercultural competence, interpersonal communication and psychological counsellor.

Short Facts
  • Termin: 2-tägiges Seminar, 16.-17. November 2023, jeweils 09:00 bis 17:00 Uhr
  • Ort: MCI, Universitätsstraße 15 oder in nahegelegenen Räumlichkeiten
  • Preis: EUR 790,-
  • Sprache: Englisch


Jetzt anmelden

 Lena Wiestner | Office Management Executive Education & Development
Lena Wiestner Office Management +43 512 2070 - 2101

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