Communication and Distribution Techniques VZ

Course contents
  • - Communication techniques / causes of communication problems
    - Effective and ineffective communication strategies
    - Communication models
    - Discussion techniques: process control and conflict management
    - Sales training, sales techniques
    - Everyday sales signs and stimuli
    - Sales development in the case of capital investment goods
    - Overview of specific sales techniques and their application
    - The use of sales tools in support of marketing management