Process- and project management

Course contents
Characteristics of projects and programmes
Project proposal and project assignment
Systemic approaches to project management (project organisation, project context etc.)
The project management process (commissioning, start, coordination, controlling, discontinuities, completion, acceptance)
Methods and tools from project practice
Project communication and documentation
Change and quality management of projects
International standards in project management
Process definition and process orientation on organisations
Types and elements of processes
Process mapping and analysis of actual processes (notations, standards etc.)
Design and representation of target processes
Options for process optimisation (CIP, BPR etc.
Key-performance-indicators and process reference models
Business process management systems (repository, workflow etc.)
Applied process management in practice
Supply chain management and value-adding networks