Intercultural & Transcultural Communication

  • European Master in Health Economics and Management
Course unit code
  • IHSM-EU-HEM-E2.2.2
Level of course unit
  • Master
Semester when the course unit is delivered
  • 2
Number of ECTS credits allocated
  • 5.0
Name of lecturer(s)
  • not available
Learning outcomes of the course unit
  • Know about and understand different forms, reasons, functions and styles of conflict on a micro, meso and macro level
    Be familiar with intercultural differences in dealing with conflicts
    Be aware of conflicts arising due to intercultural differences
    Develop and understanding for various paradigms, theories of conflict and the link to social psychological phenomena
    Have basic knowledge in analyzing conflicts as a first step to-wards managing and/ or solving conflicts.
    Understanding and having basic practice in facilitating conflict situations as a form of conflict intervention
    Be aware of
    - the interconnection between peace, health, social justice
    - the different meanings and expressions of violence
    - the plurality of peace and our personal understanding of peace, and how it
    - impacts our way of communicating
    - conflict as a potential for transformation
    - inner peace as a prerequisite to better interact/work with oth-ers
    - our own needs and feelings
    Practice diverse tools for conflict transformation, on a personal level especially.
    Explore first our own conflicts, fears, contradictions, motivations in order to increase our empathetic comprehension for others.
    Improve our capacity to listen and communicate, and hence our interactions in the private sphere, at work, in society.
    Get out of familiar/comfort zone in order to see through new lenses and distance ourselves from our own (cultural) worldview.
    Increase our abilities by balancing mental, physical, emotional, spiritual skills.
Mode of delivery
  • -
Prerequisites and co-requisites
  • none
Course contents
  • The various elements of conflict to let us better understand its nature
    Culture as an influencing factor of conflicts
    Different theoretical approaches to conflict
    Tools to manage and/ or help solve a conflict
    Reflections on personal conflict behavior
    Paradigm shift in the understanding of peace and health
    Negative peace, positive peace
    Personal, structural, cultural violence
    Peace families
    Ways of dealing with conflict
    Conflict transformation through communication and expression: defensive communication styles; active listening; nonviolent communication; creative/intuitive writing; theatre of the oppressed/theatre for living
Recommended or required reading
  • Deutsch, M.; Coleman, P.T.; Marcus, E.C. (eds.) (2014). The Hand-book of Conflict Resolution. Theory and Practice. 3rd edition. San Francisco: Jossey-Bass. A Wiley Imprint.
    Miall, H. (2004). Conflict Transformation: A Multi-Dimensional Task.
    Vallacher, R.R.; Coleman, P.T.; et al. (2013). Attracted to Conflict: Dy-namic Foundations of Destructive Social Relations. Berlin Heidel-berg: Springer Verlag
    DIETRICH, WOLFGANG (2005): "Peace - Remarks on the Difficult History of a Key Cultural Term", SOSKinderdorforum, Vol. 30 (Inns-bruck)
    ESTEVA, GUSTAVO (2011): "Intercultural Inspiration: The Life and Work of Raimon Panikkar" in Dietrich, Wolfgang and Others (Eds.): The Palgrave International
    Handbook of Peace Studies: A Cultural Perspective, New York, Pal-grave Macmillan, 570-585
    GALTUNG, JOHAN (1969): "Violence, Peace and Peace Research", Journal of Peace Research, Vol. 69
    LEDERACH, JOHN PAUL (2003): The Little Book of Conflict Trans-formation; Intercourse, Good Books.
    MARMOT, MICHAEL, WILKINSON, RICHARD G. (2003): The Solid Facts. Copenhagen: World Health Organization, Regional Office for Europe.
    ROSENBERG, MARSHALL (2003): "Giving from the Heart", in Nonvio-lent Communication: A Language of Life, PuddleDancer Press, 2003.
    SEARS, MELANIE (2010): "Preface" and "A Crisis in Health Care", in Humanizing Health Care: Creating Cultures of Compassion in Health Care with Nonviolent Communication
Planned learning activities and teaching methods
  • The course comprises an interactive mix of lectures, discussions and individual and group work.
Assessment methods and criteria
  • To monitor the students’ learning this course will provide ongoing assignments as a basis for feedback and grading (formative assessment) and/or will evaluate the students learning at the end of the course or an instructional unit via exams, final project reports, essays or seminar papers (summative assessment).
Language of instruction
  • English