Process- and Project management

Course contents
- are introduced to the fundamentals of project management and projects as a strategic success factor for an enterprise
- are made familiar with the basics of corporate processes and their interdependences within an enterprise from a holistic perspective, as well as with the increasing importance of information and know-how management
- get an insight into various concepts and essential features of strategic management, with a special focus on process and project management
- based on example cases the students work out close links between the contents and their implementation
- after completion of the course students are familiar with the essential theoretical bases of project management, and have acquired the action competence necessary for designing and steering projects

- fundamentals of process management
- policy deployment and the links between strategy and operations
- process description, design and optimization
- process models, primary and secondary business processes
- five-step process management
- applied process management in industrial, service-related, administrative and non-profit organizations and institutions
- process management and tools for process visualization and improvement