Quality and Environmental Management

Course contents

Quality management:
- Quality and customer orientation
- Development and elements of quality management (Q maturity levels)
- Quality control, assurance and planning (e.g. QFD, FMEA)
- Defect management (correction, prevention, control)
- Process-oriented quality management (mastery, capability)
- Quality management toolset (e.g. Q7, SPC etc.)
- Standards and norms (audits and assessments)
- Total quality management - philosophy, approaches and systems
- Business excellence and integrated management systems (e.g. EFQM)

Environmental management:
- Development and basic concepts of corporate environmental management
- Objectives of corporate environmental management
- Tasks and benefits of an environmental management system
- Knowing the requirements for environmental management ISO 14001-EMAS, differences
- Introduction of an environmental management system - tasks - methodology - requirements - problems - solutions

Implementation of an environmental management system
- Main tasks in the implementation of an environmental management system (planning, structural and procedural organization, environmental officer, documentation, control and improvement)
- Environmental statement
- ECO audit
- Knowing the specific content of the ISO/EMAS standard in order to build an audit on it
- Methodical procedure for conducting an audit
- Problems when carrying out an audit - solutions
- Follow-up, reporting
- Independent performance of a small audit in your own company

Department

Bachelor's program Environmental, Process & Energy Engineering