Conversation Management

WHO WE LOOK FOR

This workshop is designed for entrepreneurs and (up-and-coming) executives, as well as other professionals interested in the topic.

WHAT WE OFFER

Even the best ideas can only achieve success if put into the right words at the right moment, thus compelling the relevant audience. This seminar provides you with immediately applicable techniques enabling you be received with authenicity in negotiations and other communication situations, to argue effectively, to spontaneously find the right words, to reflect on, and optimize your own argumentation behavior and produce result-oriented approaches to help you be more convincing. During the workshop, you will be given ample opportunity to practice how to express yourself openly without offending others. You will also learn to criticize without being insulting and to say “No” without alienating others. You will also have the option of receiving video feedback.

THE PROGRAM

• Conversation management: the psychological and dynamic processes involved
• Positive-constructive conversation techniques
• The structure of targeted negotiation or argumentation
• Personal means of action and expression and how to use them more consciously
• The effect of the W=3D phenomenon argumentation plan based on depth psychology
• Objections and opposition: leverage for the successful assertion of ideas and proposals
• Using your new awareness of the argumentation process to be successful
• Mastering difficult situations (aggressive interposed questions, unforeseen circumstances etc.)
• Checklist: how to transfer the seminar content into daily conversations

INSTRUCTOR

Cornelia Borisch
Cornelia Borisch works as a business mediator, certified training instructor and coach. She is also an entrepreneur