Curriculum Vitae
Mag. Claudia Pauzenberger, BA

Mag. Claudia Pauzenberger, BA
Exchange Coordinator
+ 43 512 2070 - 1624
claudia.pauzenberger@mci.edu




Mag. Claudia Pauzenberger, BA


2008 - present
international relations - MCI Management Center Innsbruck, Austria

2005 - 2008
customer service Europe - Barilla G.e.R. fratelli SpA, Parma, Italy

2002 - 2005
customer service Austria - Barilla Wasa Austria, Innsbruck, Austria

2000 - 2002
customer service Austria - Metecno Trading GmbH, Vienna, Austria

1999 - 2000
multilingual secretary/translator - law firm Weiss-Tessbach, Vienna, Austria

1998 - 1999
language teaching assistance in middle school - Lycée Camille Claudel, Pontault-Combault, France

1997 - 1998
language teaching assistance at a middle school - Istituto Tecnico Commerciale Statale "Carlo Levi", Reggio Emilia, Italy

1990 - 1991
receptionist - Hotel Kapeller, Innsbruck, Austria

2020 - present
Life Coach

2011 - 2019
individual coachings in the framework of the training as life coach

2018
Bachelor in Translation Studies terminating with the Bachelor thesis: "The Interconnection Between Personality, Culture and Language." - University of Innsbruck, Austria (BA)

2017 - 2018
core coaching training - Future Training.Consulting.Coaching, Austria (certificate)

2014 - 2015
course of studies for burnout-prevention - body & health academy Vienna & Vitalakademie Vienna, Austria (diploma)

2013 - 2014
training as life coach - WIFI, Innsbruck, Austria (diploma)

2011 - 2012
training as systemic Coach - WIFI, Innsbruck, Austria (certificate)

2009 - 2010
advanced training course as intercultural coach - Friedrich Schiller University Jena, Germany (certificate)

2008 - 2010
course of studies on communication in the professional field - University of Innsbruck, Austria

2006 - 2007
training as intercultural trainer - Friedrich Schiller University Jena, Germany (certificate)

2001 - 2003
postgraduate course on marketing and sales - Vienna University of Economics and Business, Austria (certificate)

1995 - 1996
Translation Studies in English/Italian/French - University of Bologna, Forli, Italy

1992 - 1997
Translation Studies in English/Italian/French - University of Innsbruck, Austria (Mag. Phil.)

webinar online coaching for life coaches - Uni for Life Graz, Austria

online workshop professional core coaching - Future.Training.Beratung.Coaching

coaching for a healthy body - Future Training.Consulting.Coaching, Austria

Embodied culture: discovering the feeling of self and others in cultural context - IDRAcademy, Milan, Italy

Thiagi's Tools for Intercultural Training - van den Bergh Thiagi Associates GmbH, Winterthur, Switzerland

Janet Bennett: Developing Intercultural Competence - MCI Management Center Innsbruck, Austria

Janet Bennett: Intercultural Trainings Design - Danube University Krems

Intercultural Development Inventory Qualifiying Seminar - Hammer Consulting, Zürich, Switzerland

ilton Bennett: Constructivist Foundations of Intercultural Communication - Applying the New Paradigm - IDRAcademy, Milan, Italy

German as foreign language, beginner level till B2 - Istituto Superiore Levi, Reggio Emilia, Italy

German as foreign language, beginner level till B2. - Lycée Camille Claudel, Academie de Créteil, Paris, France

Italian as foreign language for beginners level I - MCI Management Center Innsbruck; Austria

(BA Law/M&M) one day workshop intercultural awareness prior to going abroad with feedback on the basis of the IDI - two assigments during the stay abroad - final feedback on the basis of the IDI and the assigments after the stay abroad. - MCI Management Center Innsbruck, Austria

(BA Nonprofit) one day workshop intercultural awareness prior to going abroad with feedback on the basis of the IDI - two assigments during the stay abroad - final feedback on the basis of the IDI and the assigments after the stay abroad when requested. - MCI Management Center Innsbruck, Austria

(MA IHSM) 7 modules "Fundamentals of Management" (culture, culture shock, IDI, conflict management, cultural dimensions) on the basis of the IDI as well as on the Intercultural Conflict Style Inventory. - MCI Management Center Innsbruck, Austria

(BA Nonprofit/B&M/IT) one day workshop intercultural awareness prior to going abroad with feedback on the basis of the IDI - two assigments during the stay abroad - final feedback on the basis of the IDI and the assigments after the stay abroad when requested. - MCI Management Center Innsbruck, Austria

(MA IHSM) 7 modules "Fundamentals of Management" (culture, culture shock, IDI, conflict management, cultural dimensions) on the basis of the IDI as well as on the Intercultural Conflict Style Inventory. - MCI Management Center Innsbruck, Austria

(BA Nonprofit) one day workshop on intercultural awareness prior to going abroad with feedback on the basis of the IDI - two assigments during the stay abroad - final feedback on the basis of the IDI and the assigments after the stay abroad when requested. - MCI Management Innsbruck, Austria

(BA Law) 3 modules "Multicultural Sensitive Behavior" (culture, culture shock, communication, intercultural communication, conflict management, cultural dimensions). - MCI Management Center Innsbruck, Austria

(BA WING) one day workshop "intercultural sensitivity" (trust in an intercultural context, intercultural competence, identity, ice berg, Big C / small c, perception, stereotypes, culture shock, intercultural communication, fuzzy culture, DMIS). - MCI Management Center Innsbruck, Austria

culture shock online lecture - Università Argentina della Impresa, Buenos Aires, Argentina

(MA IHSM) 7 modules "Fundamentals of Management" (identity, culture, iceberg model, sand dune model, fuzzy culture, small culture, cultural dimensions) on the basis of the IDI with individual feedback. - MCI Management Center Innsbruck, Austria

(BA Law) 3+3 modules "Multicultural Sensitive Behavior" (identity, culture, iceberg model, sand dune model, fuzzy culture, small culture, cultural dimensions, stereotypes). - MCI Management Center Innsbruck, Austria

(BA NON & SW) 1 module "Intercultural & Transcultural Communication" (introduction DMIS, simulation of denial and adaptation via embodiment-excercises, group-IDI). - MCI Management Center Innsbruck, Austria

(MA NON & SW) 1 module "Intercultural Development Inventory" (input regarding the funtcioning of the brain, Agile-Mindset-Model, Embodiment-Exercises, Simulation of all phases of the DMIS, IDI-feedback). - MCI Management Center Innsbruck, Austria

WILLIAM (Welcome to Israel" Learning and Leading "Internationalisatin at Home": Assistance and Management Tool) online training on "Cultural Influences and & Individual Perception" with follow up checklist on "Dealing with Uncertain Situations in an International Setting." - MCI Management Center Innsbruck

  • Saurwein, L., Pauzenberger, C., Hang Xu, F. (2019). Are internationalisation strategies and intercultural competence a fitted glove? A case study of part-time management students' learning experience through intercultural dialogue. In U. Lundgren & P. Castro & J. Woodin (Eds.), Educational Approaches to Internationalization through Intercultural Dialogue: (pp. 195 - 208). Routledge
  • Saurwein, L., Pauzenberger, C. (2018). Training exercises on embodiment of opposing worldviews in the field of intercultural communication. In E. Hansen, AK. Torkler, B. Covarrubias Venegas (Eds.), Intercultural Training Tool Kit: Activities for Developing Intercultural Competence for Virtual and Face-to-face Teams, SIETAR Europa Intercultural Book Series. (pp.44-45).

    Pauzenberger, C., at EURAM 2019, 26.-28.06.19, Lissabon: The Formation of Cultural Mindsets and the Role of Multicultural Identities as Social Facilitators. key words: Global Mobility / Culture / Cross-Cultural ISSN 2466-7498 and ISBN 978-2-9602195-1-7

  • Tat, U., Pauzenberger, C., Poster im Rahmen des 12. Forschungsforums der österreichischen Fachhochschulen, Salzburg, 04.-05.04.2018, mit dem Titel "Interkulturelle Kommunikation: Kompetenzentwicklung in der Hochschullehre."