Smart Production & Organization

Ever-changing demands on companies and their production facilities, processes and organizational structures are posing ever-greater challenges. The evaluation of new products, business models and production processes as well as the modernization of existing facilities is the basis for future competitiveness. The targeted use of modern technologies and production simulations, the preparation and analysis of data and the optimization of value-added processes lead to a holistic view of production and organization.


Robotics & Production Technologies

Targeted use of industrial robotics, image processing and automation enables intelligent, versatile and efficient production cells and systems. Simulations can be used to evaluate and optimize their design and their components already in the planning phase in order to counteract potential sources of error before implementation.

The rapid further development of technologies, such as collaborative robotics, autonomous transport or machine-learning based image-processing systems, continuously changes the technical possibilities of production plants. Through conducting feasibility studies, concept development and functional prototype development, these can be evaluated in a company-specific manner and, if necessary, adapted and implemented.

Production Planning, Optimization & Simulation

Methods of operations research and simulation-based studies support system analysis and decision making for companies. An integrated data analysis forms the basis for a systematic investigation of scenarios and effects. The evaluation of production and logistics systems can also be used to develop optimization possibilities.

The collection, storage, processing and analysis of production data can be used for process improvement and evaluation of meaningful Industrial Internet of Things (IIoT) scenarios. Furthermore, monitoring of process stability can be established and reaction times can be shortened.

Production Optimization within the context of lean and six sigma aims at an increase in efficiency and quality while simultaneously reducing lead times. Analytical methods for process optimization can be applied and corresponding competencies can be transferred to the company through employee training.

Technological Innovation & Organizational Transformation

Holistic analysis and solution approaches consider the potential of new business models as well as associated value-added processes and (production) technologies and define a roadmap, which may be divided into agile sprints for targeted development and implementation.

A sustainable transformation is only possible if the individual employee and the entire organization also support this change. With the help of qualitative research methods, company-specific challenges are examined in detail, appropriate success factors are developed, and the findings are translated into implementation recommendations.

At the intersection of new technologies and human behavior, (production) assistance systems as well as different interaction strategies and their effects on business processes are examined. Resulting studies investigate the acceptance, usability and ergonomics of technology, as well as the optimal transfer of necessary competences – transferred into company-specific training concepts.

Software & Automation Systems in Production

Modern production is dependent on appropriate software systems. An analysis is required for each individual company in order to be able to take the necessary steps sensibly and effectively. Through the development of a holistic approach and an appropriate software and system design, short, medium and long-term expansion stages can be defined. This includes the conception and development of new methods and tailor-made algorithms as well as individual software modules - for example for machine and production data acquisition, for the integration of autonomous transport systems or for the use of machine learning algorithms. Through targeted modernization of existing systems, these can also be integrated into higher-level systems or the Industrial Internet of Things (IIOT).

Benjamin Massow
Benjamin Massow, B.Sc., M.Sc. Lecturer +43 512 2070 - 3924

If you have any questions regarding this research area, please contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Benjamin Massow
Benjamin Massow, B.Sc., M.Sc. Lecturer +43 512 2070 - 3924
Gerhard Hillmer
Prof. Dr.-Ing. Gerhard Hillmer, MSc Head of Department & Studies
Gabriela Leiß
Prof. Dr. Gabriela Leiß, MBA Professor and Study Coordinator Human Resources, Organizational Development & Change +43 512 2070 - 3136
Christian Ploder
Prof. (FH) Dr. Christian Ploder Professor +43 512 2070 - 3536
Michael Sieb
Dipl. HTL Ing. Dr. med. Michael Sieb Senior Lecturer +43 512 2070 - 4431
Reinhard Bernsteiner
Prof. Dr. Reinhard Bernsteiner Professor +43 512 2070 - 3532
Bernhard Hollaus
Bernhard Hollaus, M.Sc. Lecturer +43 512 2070 - 3934
Benigna Meussling
Dipl. Ing. Benigna Meussling Teaching & Research Assistant +43 512 2070 - 4441
Sebastian Repetzki
Prof. Dr.-Ing. Sebastian Repetzki Professor +43 512 2070 - 3932
Oliver Som
Prof. Dr. Oliver Som Professor +43 512 2070 - 3132
Antje Bierwisch
Prof. Dr. rer. pol. Antje Bierwisch Senior Lecturer +43 512 2070 - 4233
Maurizio Incurvati
Dr. Maurizio Incurvati Senior Lecturer +43 512 2070 - 3936
Anita Onay
Mag. Anita Onay Leave of absence +43 512 2070 - 4131
Stephan Schlögl
Prof. Dr. Stephan Schlögl Senior Lecturer +43 512 2070 - 3535
Christina Stampfer
DI Christina Stampfer Teaching & Research Assistant +43 512 2070 - 4151
Franz-Josef Falkner
Dr. techn. Franz-Josef Falkner Lecturer +43 512 2070 - 3935
Matthias Janetschek
Matthias Janetschek, PhD Lecturer +43 512 2070 - 4331
Martin Pillei
Martin Pillei, BSc MSc Senior Lecturer +43 512 2070 - 4133
Pascal Schöttle
Dr. Pascal Schöttle Lecturer +43 512 2070 - 4332
Gerald Streng
Gerald Streng, BSc, MSc Lecturer +43 512 2070 - 3925


Project Lead:
FH-Prof. Dr.-Ing. Gerhard Hillmer, MSc

Mag. (FH) Mario Moser, MSc

This scientific study focuses on analysing and evaluating status of current people and leadership structures within a multinational company. Special focus is laid on discovering potentials for optimization related to an increasing change- und mental-diversity culture. Major aspects of the analysis are: - critical success factors in change processes - current communication cultures - actual fit- and misfit experience and impact on performance and motivation - perceived development perspectives - difference between "as is possibilities" and "to be concepts" - development of team based measures to enhance the employee engagement - HR & leadership development programs with respect to fit centered dialoges - prozesses to establisch a feedback culture - a common understanding related to business goals

Operational Excellence in process industries

Project Lead:
FH-Prof. Dr.-Ing. Gerhard Hillmer, MSc

Mag. (FH) Mario Moser, MSc

This qualitative study examines operational excellence systems in the field of process industries. Main element is the analysis of already existing approaches in international organisations and the development of a generic OPEX-Model for companies in this industry field. A multi-case study shows an integrated picture consisting of technological, organisational and human oriented elements.

Development of a computer dispensing system
2014 - 2016

Project Lead:
Benjamin Massow, B.Sc., M.Sc.

Thomas Hausberger, BSc, MSc

DI Dr. Andreas Mehrle

Michael Gerbl, BSc, MSc

Florian Fiegl, BSc MSc

The aim of this project, which was carried out together with Privatquelle Gruber and SFS-Fluidsysteme, is the development of an optimized tap for post mix (soda and syrup) as well as for beer. "Optimized" is reflected here primarily in the flavor of the tapped drinks: the usual high tapping CO2 dispensing - and associated strong loss of quality and taste - is reduced. In order to minimize dispension, a gentle pressure relief in an automatically adjustable compensator is necessary. For this purpose, an optimization loop consisting of (i) constructive modification, (ii) time-saving production in the additive manufacturing (AM) process, (iii) metrological evaluation at a test stand, and (iv) derivation of design improvements is repeatedly run through. At the same time, the introduction of the beverage syrup is developed, integrated into the simulation, and a corresponding control loop is developed and implemented on an embedded system. In order to make the results of this research project industrially feasible in the near future, the production design of the design is taken into account in the last optimization cycles.

Digital Innovation Hub West (DIH West)
2019 - 2022

Project Lead:
FH-Prof. Dr. Oliver Som

Juliana Pattermann, BA MA

Benjamin Massow, B.Sc., M.Sc.

The DIH West aims to support SMEs in Western Austria in the process of digital transformation. Further, it aims to strengthen these companies' innovation potential by providing them with institutionalized access to the know-how of research institutions through various activities. In accordance with the needs of SMEs in Salzburg, Tyrol and Vorarlberg, the DIH West focuses on the following application areas: Industry 4.0 for manufacturing companies, and e-services for companies in the tourism, trade, and commerce industry. The activities of the DIH West concentrate on information, individual counselling, further education, thematic networking of SMEs and research institutions through working groups, and the transfer of research results into standardized services such as guidelines, modular systems, etc. These services will be accompanied by individual coaching and support measures as well as access to the relevant infrastructure of the research institutions. The DIH West consists of region-specific agencies, interest groups, and research institutions from Salzburg, Tyrol, and Vorarlberg, which contribute their respective expertise in order to support SMEs.

Project homepage:

Solar design at the push of a button
2016 - 2018

Project Lead:
FH-Prof. Dr.-Ing. Sebastian Repetzki

Matthias Decker, MSc

The building sector accounts for more than 40% of energy consumption, making it one of the main sources of CO2 emissions in Europe. Vertical façade surfaces are suitable for generating solar power and solar heat, because the steep mounting of the modules offers high efficiency even in the winter months and prevents overheating in the height of summer. The aim is to develop a solar collector with a uniform, large-scale look, independent of the grid dimension, to meet the aesthetic requirements of architects. In connection with flexible production facilities and an automated 3D planning, the realization of ecologically and economically sensible solar facades is only a push of a button away.

  • Hillmer, G. (2016). PRiME based Responsible (self-)Management certificate, Responsible Management Education (RME) Research conference, 9-10 Nov 2016, Krems, Austria
  • Moser, M. (2014). OPEX 4.0 2014 – Prozessorientierte Excellence in serviceorientierten Unternehmen (Prozessmanagement Summit 2014), November, 24., Wien, Österreich.

  • Hillmer G. (2016). Process-Excellence in der Prozessindustrie, Prozessmanagement Summit, 23-24 Nov. Wien, Austria
  • Hillmer, G. (2016). Key Skills Development - Practical means to increase emotional intelligence in engineering education, International Conference on Emotional Intelligence in Organizations - "Development & Application of EI" 24 - 25 November 2016, Salzburg, Austria
  • Hillmer, G. (2016). Enhancing Engineering Education by including “responsibility” aspects in Curriculum Design, sefi Annual Conference 2016, 12-15 Sep 2016, Tampere University of Technology, Finland