Process and Project Management

Course contents
Characteristics of projects and programs:
- Project proposal and assignment
- Systemic approaches to project management (project organization, project context, ...)
- Project management process (commissioning, start, coordination, controlling, discontinuities, completion, acceptance)
- Methods and instruments from project practice
- Project communication and documentation
- Change and quality management in projects
- International standards in project management

Process definition and process orientation in organizations:
- Process types and elements
- Process mapping and actual process analysis (notations, standards, ...)
- Target process design and representation
- Possibilities of process optimization (CIP, BPR, ...)
- Key performance indicators and process reference models
- Business process management systems (repository, workflow, ...)
- Applied process management in practice
- Supply chain management and value creation networks